Effective date: 2026-02-05
Service URL: https://fanloa-potatogames.com
1. Purposes of Processing Personal Information
The Company processes personal information for the following purposes.
- Membership registration and account management, identity verification, and prevention of fraudulent use
- Saving and synchronizing game progress data, and providing multiplayer features
- Providing community and customer support features such as friends, mail and issue reports
- Log and statistical analysis to ensure service stability and improve security and quality
2. Items Collected and Collection Methods
The items collected are as follows, and they are entered directly by users or collected automatically while using the service.
2.1 Sign-up/Login
- ID (Username)
- Password (stored encrypted)
- Nickname
2.2 Automatic Collection (while using the service)
- IP address, User-Agent
- Access/usage records, client event logs
- Session token
2.3 Auto Login/Device Identification
- Device ID
- Remember token (cookie)
- Anonymous ID (for sending logs while not logged in)
2.4 Game Usage Data
- Currency/item/enhancement/reward/growth records
- Combat Power, settings/presets
- Progress status such as tutorials/achievements/attendance
2.5 Communication/Customer Support
- Friend lists/requests, friend chat content
- In-game mail (message) content
- Issue reports/comments (title/body/category/severity)
3. Retention and Use Period
As a rule, the Company destroys personal information without delay once its purpose has been achieved. However, it is retained for the periods below.
- Account information and game progress data: until the service ends
- Chat/mail/issue reports: until the service ends
- Access/usage/security logs: until the service ends
- Where retention is required by law: the period set by the relevant law
4. Provision of Personal Information to 3rd Parties
As a rule, the Company does not provide personal information to 3rd parties. However, it may provide it where required by law or upon a lawful request from an investigative agency.
5. Outsourcing of Personal Information Processing
There is currently no outsourcing of personal information processing.
6. Transfer Abroad
There is currently no transfer of personal information abroad.
7. Users' Rights and How to Exercise Them
Users may request access to, correction, deletion, or suspension of processing of their personal information, or withdraw consent, at any time.
Requests are received by email and processed after identity verification.
8. Procedures and Methods for Destroying Personal Information
- Destruction procedure: deleted immediately in an unrecoverable manner when the retention period expires or the purpose is achieved
9. Use of Cookies and Local Storage
The service may use cookies/local storage for auto login and preferences.
- Remember token cookie: keeps auto login
- Local storage: stores device ID, anonymous ID and UI/setting values
Users can refuse storage through their browser settings. However, some features may be limited.
10. Duty to Notify
If the contents of this policy change, we will give notice in advance.